Privacy Policy

Effective Date: October 19, 2026
Last Updated: October 19, 2026

Deliver This That and the other (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit an inquiry, request a quote, book a service, or otherwise interact with us.

We are based in Colorado, United States. Our practices are intended to be consistent with applicable privacy and data protection laws.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide

When you submit a contact form, request a quote, or book a service, we may collect:

  • Name and business name, if applicable.

  • Email address and telephone number.

  • Pickup and delivery addresses.

  • Service details, requested dates, timing, and delivery instructions.

  • Recipient name and contact details when needed to complete a delivery.

  • Information about packages or items to be transported, including special handling instructions.

  • Billing details, invoice information, and transaction records.

  • Messages, feedback, and other information you choose to provide.

Please do not submit payment-card security codes, passwords, government identification numbers, or other highly sensitive information through general website forms or email unless we specifically request it through an appropriate secure process.

Information Collected Automatically

When you visit our website, we or our website and technology providers may automatically collect certain technical information, such as:

  • IP address and approximate location derived from it.

  • Browser type, device type, and operating system.

  • Pages viewed, links clicked, and time spent on the website.

  • Referring website or source.

  • Website usage, diagnostic, and security information.

The information collected depends on the website features and tools enabled at the time of your visit.

Cookies and Similar Technologies

Our website or its service providers may use cookies, pixels, or similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and support other disclosed purposes.

You may be able to manage cookies through your browser settings or any cookie-preference tools provided on our website. Disabling certain cookies may affect website functionality.

Where required by law, we will provide additional notices or obtain consent before using nonessential cookies or similar technologies.

2. How We Use Your Information

We may use personal information to:

  • Respond to questions and service inquiries.

  • Prepare quotes and confirm bookings.

  • Coordinate pickups, deliveries, errands, and concierge services.

  • Communicate with customers, recipients, and authorized contacts.

  • Process invoices, payments, refunds, and accounting records.

  • Send service updates and respond to customer requests.

  • Maintain business records and improve our services.

  • Operate, troubleshoot, and secure our website.

  • Detect, investigate, and prevent fraud, misuse, or security incidents.

  • Comply with legal obligations and enforce our agreements.

  • Send promotional communications where permitted by law and consistent with your preferences.

We will not use personal information for materially different purposes without providing additional notice or obtaining consent when required by law.

3. How We Share Information

We do not sell personal information for money. We may disclose personal information in the following circumstances, as appropriate.

Service Providers

We may share information with service providers that help us operate our business, such as:

  • Website hosting and website-form providers.

  • Email, phone, messaging, and scheduling services.

  • Payment processors and invoicing platforms.

  • Accounting, bookkeeping, and business software providers.

  • Website analytics, security, and technical support providers.

  • Authorized contractors or delivery personnel who need information to complete a requested service.

These parties may access information only as needed for their roles, subject to applicable agreements and law.

Recipients and Authorized Contacts

To complete a delivery or requested errand, we may share necessary information with a recipient, sender, property manager, business, or other authorized contact involved in the service.

For example, we may communicate a delivery status or confirm a recipient's availability when needed to complete the requested assignment.

Legal and Safety Reasons

We may disclose information if we reasonably believe disclosure is necessary to comply with applicable law, legal process, or a valid government request; protect our rights or property; investigate suspected fraud or unlawful conduct; or protect the safety of our customers, personnel, or others.

Business Transfers

If our business is involved in a merger, acquisition, restructuring, or sale of assets, relevant information may be transferred as part of that transaction, subject to applicable legal requirements.

With Your Direction or Consent

We may share information for other purposes when you request or authorize us to do so.

4. Payment Information

Payments may be processed through a third-party payment provider or invoicing platform. The provider's own privacy policy and terms may apply to payment processing.

We may receive transaction details such as the amount paid, payment status, transaction reference, and limited payment-method information. We do not intend to store full payment-card numbers or card security codes in ordinary website forms or general business correspondence.

Please review the relevant payment provider's policies for information about its processing practices.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and meeting legal obligations.

Retention periods vary depending on the type of information and why it was collected. When information is no longer reasonably necessary, we will take appropriate steps to delete it, securely dispose of it, or de-identify it, subject to applicable law and legitimate recordkeeping requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

No method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security. You should avoid sending highly sensitive information through ordinary email or unsecured website forms.

If a security incident occurs, we will take appropriate steps consistent with applicable law.

7. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights relating to your personal information, which may include the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of personal information.

  • Obtain a portable copy of certain personal information.

  • Opt out of certain processing activities, where applicable.

  • Withdraw consent where processing is based on consent.

  • Appeal a decision we make about a privacy rights request, where required by law.

These rights are subject to applicable exceptions, verification requirements, and legal limitations.

To submit a request, contact us using the details in the “Contact Us” section below. Please identify the request you wish to make and provide sufficient information for us to verify and respond to it.

We will not unlawfully discriminate against you for exercising a privacy right.

8. Colorado Privacy Rights

Colorado law provides certain privacy rights to eligible Colorado residents. The Colorado Privacy Act applies to businesses that meet specific legal thresholds and other conditions; it does not automatically apply to every small business.

If the Colorado Privacy Act or another applicable privacy law covers our processing of your personal information, you may have additional rights, including rights to access, correct, delete, or obtain a portable copy of personal data and to opt out of certain data processing.

Where required by law, we will also honor applicable opt-out signals, including recognized universal opt-out mechanisms, and provide a process for appealing certain privacy request decisions.

To exercise applicable rights or request additional information, contact us at info@deliverthisthatandtheother.com.

For more information about the Colorado Privacy Act, visit the Colorado Attorney General's website: https://coag.gov/resources/colorado-privacy-act/

9. Marketing Communications

If we send promotional emails, you may opt out by using the unsubscribe link in the message or contacting us directly.

Even if you opt out of marketing communications, we may continue to send necessary non-promotional messages relating to an inquiry, booking, delivery, invoice, or other existing business relationship.

We do not treat a service inquiry as automatic consent to receive ongoing promotional messages where such consent is required by law.

10. Third-Party Websites and Services

Our website may link to third-party websites or incorporate services that we do not operate. Those third parties may collect information under their own privacy policies.

We are not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their policies before providing personal information.

11. Children's Privacy

Our services and website are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13 without legally required parental consent.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action.

12. Do Not Track and Opt-Out Signals

Some browsers provide privacy settings or signals intended to communicate a user's preferences regarding online tracking.

Our handling of browser signals and universal opt-out mechanisms will depend on the technologies we use and the laws applicable to our business. Where applicable law requires us to recognize a signal, we will process it as required.

You may also contact us directly with questions about our data practices or available privacy choices.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

Any revised policy will be posted on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.

14. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

Deliver This That and the other
Privacy Contact: Charles Welsh
Email: info@deliverthisthatandtheother.com
Phone: (983) 333-DLVR (3587)
Colorado, USA